Shipping policy
Shipping Policy
Thank you for shopping with Pjclarkwood. We are committed to providing reliable shipping services and keeping you informed throughout the delivery process.
Order Processing
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Orders are typically processed and shipped within 2–3 business days after payment has been successfully confirmed.
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Orders placed on weekends or public holidays will be processed on the next available business day.
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During periods of severe weather, natural disasters, transportation disruptions, or other unforeseen circumstances, shipment processing may be delayed. Orders will be shipped as soon as these conditions have been resolved.
Estimated Delivery Time
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Estimated delivery time is approximately 30–45 business days after shipment.
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Delivery times are estimates only and may vary depending on the destination, customs procedures, carrier operations, weather conditions, and other factors beyond our control.
Shipping Rates
Shipping costs and free shipping eligibility vary depending on your country or region.
The available shipping methods, applicable shipping fees, and any free shipping threshold for your location will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can track your shipment at:
Please note that tracking information may take 24–72 hours to become available after your order has been shipped.
Lost Packages
If your package appears to be lost during transit or tracking has not updated for an extended period, please contact our customer support team at:
Email: admin@pjclarkwood.com
We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.
Shipping Delays
While we strive to deliver every order within the estimated timeframe, delivery delays may occasionally occur due to factors beyond our control, including:
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Severe weather conditions
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Customs inspections
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Carrier operational delays
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Public holidays
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Natural disasters
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Other unforeseen logistics disruptions
We appreciate your patience and understanding should any delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Pjclarkwood is not responsible for delays or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer. If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to update your information before the order has been shipped.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Legal Representative: JACOB WADLINGTON
Email: admin@pjclarkwood.com
Phone: 214-600-1234
Business Address: Multi-member LLC • 425 Dillard Ln, Coppell, TX 75019, United States